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Frequently Asked Questions

Is MediaGrab free to use?
Yes! All tools on MediaGrab are completely free to use. We believe in providing accessible tools for everyone without any hidden charges or subscriptions.
Are my files safe?
Absolutely. Your files are processed securely and are automatically deleted from our servers after processing. We never store or share your personal data.
What platforms can I download videos from?
MediaGrab supports downloading from YouTube, TikTok, Instagram, Facebook, Twitter/X, and many more platforms. Simply paste the URL and we'll handle the rest.
Do I need to create an account?
No account is required for most tools! You can start using them immediately. Creating an account unlocks additional features like saving your work and higher usage limits.
How do I contact support?
You can reach our support team through the Contact Us page. We typically respond within 24 hours.